Privacy Policy

1. Introduction

INNOVISTA METAL FABRICONIX (PVT) LTD respects your privacy. This policy explains how we collect, use, disclose and protect personal information when you contact us, submit an enquiry, complete a form on our website, or interact with our advertisements and business pages, including Meta platforms.

2. Information We Collect

Depending on how you interact with us, we may collect:

• Your name and contact details, such as your telephone number and email address.
• Your company name and business details, where relevant.
• Information about your project, service requirements, budget or quotation request.
• Information and messages you choose to provide when contacting us.
• Limited technical information about website usage, where applicable.

3. How We Use Your Information

We may use your information to:

• Respond to enquiries and contact potential customers.
• Prepare quotations and discuss products or services.
• Understand project requirements and provide customer support.
• Manage business relationships and communicate relevant updates.
• Improve our services and meet applicable legal obligations.

4. Forms and Meta Platforms

If you submit your details through a Facebook or Instagram lead form, advertisement, or business page, we may receive the information you choose to provide. We use it for the purposes explained in this policy, such as responding to your enquiry and discussing relevant services. Meta also processes information under its own privacy policies and platform terms.

5. Sharing of Information

We may share relevant information with authorised employees, professional advisers, service providers or project partners when reasonably necessary for business operations, responding to your request, delivering services, or complying with the law. We aim to limit sharing to information necessary for the relevant purpose.

6. Data Security and Retention

We take reasonable measures to protect personal information against unauthorised access, loss, misuse or disclosure. We retain information only for as long as reasonably necessary for its purpose, our business requirements, and applicable legal obligations. No method of electronic storage or transmission can be guaranteed to be completely secure.

7. Your Choices and Requests

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law and any legitimate retention requirements. You may also ask us to stop sending marketing communications.

8. External Websites

Our communications or website may link to third-party websites or platforms. Their privacy practices are governed by their own policies.

9. Children's Privacy

Our business services are intended for business and general customers, not specifically for children. Please contact us if you believe a child has provided personal information to us.

10. Changes to This Policy

We may update this policy when our practices or legal requirements change. The latest version will be published on this page with its effective date.

11. Contact Us

For privacy questions or requests concerning your personal information, contact:

INNOVISTA METAL FABRICONIX (PVT) LTD
Email: innovistametal@gmail.com